Member Protection

The Nafa Guarantee

As Nafa.com is a marketplace, we act as the intermediary between our buyers and sellers to facilitate every transaction and to ensure a secure exchange. Sellers are held responsible for listing gift cards at the value, price and discount they choose, and all gift card balances are covered by our 100% money back guarantee. In the case that a gift card has a value other than what was shown at the point of sale, Nafa will cover the buyer's transaction for up to 15 days from the date of purchase. Should an issue arise, we will work with our members directly to help resolve the matter. We want all of our members to buy and sell gift cards with confidence on our marketplace. Please review our return policy for more information.


Security Measures

As gift cards are a form of currency, it is our responsibility to treat them as such and to help our members understand the processes involved with securing our buyer's and seller's transactions. Every individual member, gift card, and transaction is verified to ensure a safe, convenient, and enjoyable experience for both our buyers and sellers. We make every effort to inform our members of how our buying and selling processes work so that transactions can run as smoothly as possible for everyone involved.


Better Business Practices

Nafa engages in these practices to protect our members and our marketplace, and we strive to resolve all issues between buyer and seller in accordance with our established procedures. Please contact support@nafa.in for more information.